- MICROSOFT OFFICE 365 OUTLOOK MAIL HOW TO
- MICROSOFT OFFICE 365 OUTLOOK MAIL LICENSE
MICROSOFT OFFICE 365 OUTLOOK MAIL LICENSE
The user whose mailbox you want to convert to a shared mailbox must have a license assigned.
MICROSOFT OFFICE 365 OUTLOOK MAIL HOW TO
How to Convert a User’s Mailbox to a Shared Mailbox
Select On next to both Copy items sent as this mailbox and Copy items sent on behalf of this mailbox. Log in to the Microsoft 365 admin center using a global admin or an Exchange admin account. To set up a shared mailbox so that replies and other sent emails are saved in the Sent folder of the shared mailbox as well, take these steps: How to Configure a Shared Mailbox to Save Sent Emailsīy default, when a person sends mail using a shared mailbox, the sent message is stored in that person’s Sent Items folder. Therefore, if you want to use automapping, you have to manage access to the shared mailbox by assigning permissions to each user explicitly, rather than by using a security group. 
However, automapping is set on each user’s mailbox, not on the shared mailbox. If automapping is enabled (it is on by default), new shared mailboxes will show up in each user’s Outlook application automatically after they close and restart Outlook. Click +Add members and select the active users you want to have access to the new shared mailbox.Įnabling Members to See and Use the Shared MailboxĮxchange includes a feature called automapping, which automatically maps the shared mailboxes a user has permissions to, to their mailbox in Outlook.To add members, select Add members to this mailbox under “Next steps.”.You’ll automatically be assigned an email address, which you can edit. Specify a name for the mailbox, which will appear in the “From” line in emails.To create a new shared mailbox, click + Add a mailbox.
Log in as an administrator, using either a global account or an Exchange account. The process of creating a Microsoft 365 shared mailbox and adding new users is simple: How to Create a Microsoft 365 Shared Mailbox and Add Members A shared mailbox can be less secure because each user accesses it using their own credentials, and any of those credentials could be compromised. It’s not possible to encrypt emails that are sent from a shared mailbox. What are the limitations of a shared mailbox?Īlthough convenient, shared mailboxes have some limitations: If your organization has a hybrid Exchange environment, Microsoft suggests using the Exchange admin center (EAC) to manage your shared mailboxes. Transitioning between former and new employees. Having contractors or vendors send invoices to one consistent place. Providing everyone in a department with access to the same inbox. Using a consistent alias for customer support or reception. Shared mailboxes can store up to 50GB of data without requiring a license.Ĭommon examples of scenarios where businesses need a shared mailbox include: What is a shared mailbox in Microsoft 365?Ī shared mailbox allows multiple users with the appropriate permissions to access the same email account, whether to send emails, access shared folders, or use the same calendar and contacts list. Select Today to go back to the current day.Īnywhere in Outlook, hover over Calendar icon to see a quick view of your calendar and scheduled events for the day. With different calendars open, select the arrow on each calendar to overlay them and see when everyone's available. To see different calendars side-by-side, select and open one under My Calendars. 
On the month-by-month calendar, select a week to change the displayed week in the calendar. Work Week - View the work week from Monday through Friday. Week - View the week from Sunday through Saturday. There are different views to choose from: Learn how to switch your Outlook calendar view between day, week, or month views, change the week displayed, and see different shared calendars.
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